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What we collect, and what we keep.

Gradaroo asks for a resume in two places. This page explains, in plain language, exactly what happens to it — including the parts people usually have to dig for.

Last updated September 2026

The short version

When you convert a resume, we keep it and the text we extract from it. We use that to run the feature you asked for, and to test and improve how well Gradaroo reads resumes. We are not in the business of selling it, and we don't publish it.

This applies whether or not you are signed in. A resume converted while signed out is kept the same way; it simply isn't attached to an account, so it doesn't appear anywhere in the app. Either way, you can have it deleted — see Deleting your data below.

Where resumes are used

Resume Converter

You upload a PDF or Word file. We extract the text, an AI model restructures it into the Australian format, and you get an editable Word document back.

Gradaroo Search

GradIQ is optional. If you use it, your resume is read to work out which job areas suit you, and those matched areas drive your job results. Here the file itself never leaves your browser — the text is pulled out on your device and only that text is sent to us.

So the two differ, and it is worth being precise about how: the Resume Converter receives your actual file, while Gradaroo Search only ever receives text your browser has already extracted.

What we store

Why we store it

We never add information that isn't in your resume. Every converted resume is checked against your original text, and anything the AI produced that your file doesn't support — an employer, a date, a job title, a metric — is removed before you receive the document.

Who can see it

How long we keep it

We keep resume data while it remains useful for testing and improving the system — for an account, that means while the account is active; for a signed-out conversion, until you ask us to delete it. If you delete something in the app — a Career Support attachment, for example — it is removed from the live service.

Deleting your data

Email contact@gradaroo.com and ask us to delete your resume. We remove the stored file, the record of it, the text and structured result read from it, and any job-area matches derived from it — not just the entry you can see on screen. A real person handles it.

If you have an account, email from your account address and that is all we need. You can see what is currently held for you under Your resume data in Account Settings.

If you converted a resume without signing in, there is no account for us to match you to, so tell us enough to find the right file — the name and email address that appear on the resume, and roughly when you converted it. We will confirm once it is gone.

Deletion will not affect documents you have already downloaded, and you can keep using Gradaroo afterwards. To delete your whole account, email the same address from your account address.

Choosing what to upload

A resume is personal. If there is something on yours you would rather we did not hold — a home address, a date of birth, an ID number — remove it before uploading. Gradaroo strips date of birth, age, marital status and similar details from the resume it produces anyway, because they don't belong on an Australian resume.

Needs legal review

This page describes how the system actually behaves. It is not a complete legal privacy policy: it does not state a lawful basis for processing, guarantee statutory access or correction rights, specify a fixed retention period, or list where data is stored geographically. Those need confirming with someone qualified before they are published as commitments — particularly because resumes can contain sensitive personal information.

Questions

Email contact@gradaroo.com. A real person reads it.