What we collect, and what we keep.
Gradaroo asks for a resume in two places. This page explains, in plain language, exactly what happens to it — including the parts people usually have to dig for.
Last updated September 2026
The short version
When you convert a resume, we keep it and the text we extract from it. We use that to run the feature you asked for, and to test and improve how well Gradaroo reads resumes. We are not in the business of selling it, and we don't publish it.
This applies whether or not you are signed in. A resume converted while signed out is kept the same way; it simply isn't attached to an account, so it doesn't appear anywhere in the app. Either way, you can have it deleted — see Deleting your data below.
Where resumes are used
Resume Converter
You upload a PDF or Word file. We extract the text, an AI model restructures it into the Australian format, and you get an editable Word document back.
Gradaroo Search
GradIQ is optional. If you use it, your resume is read to work out which job areas suit you, and those matched areas drive your job results. Here the file itself never leaves your browser — the text is pulled out on your device and only that text is sent to us.
So the two differ, and it is worth being precise about how: the Resume Converter receives your actual file, while Gradaroo Search only ever receives text your browser has already extracted.
What we store
- The file you upload to the Resume Converter and the text extracted from it — every conversion, signed in or not. Files stay in private storage: there is no public link to them, and nothing is readable without a short-lived link issued by us.
- The structured result — the name, contact details, roles, dates, skills and sections our system read out of your resume.
- Job-area matches from GradIQ — the matched areas only, not your resume text. Your university, and employers on Gradaroo, only ever see these as anonymous totals, never linked to you individually.
- Saved job searches — the university, employer and job areas you chose, so you can return to them. The job areas also count towards the same anonymous totals.
- Career Support attachments, if you send one — these are visible to the people you asked for help, as the feature explains.
- Event RSVPs, if you say you are going to something your university is running, and whether you were marked as having attended.
- Opportunity opens — that someone opened a posting their university published. Your careers team sees the count, never who; if an employer submitted the posting, they see the count only under the rule below.
- Your account details — name, email, role and, for students, your university.
Why we store it
- To run the feature. Converting or matching a resume needs the resume.
- To improve how Gradaroo reads resumes. Resumes vary enormously — a hospitality resume and a PhD resume look nothing alike. Real examples are how we test whether the system reads sections correctly, keeps your Volunteer or Research section intact, and never invents information that isn't in your file.
- To train and evaluate future versions of the system that converts and understands resumes.
Who can see it
- You — your own uploads and results, listed in your account. A resume converted while signed out isn't attached to an account, so there is nowhere in the app to show it back to you; email us and we will tell you what we hold.
- The Gradaroo team, to operate and improve the service, and to complete an expert review if you request one.
- Your university — aggregate, anonymous totals, with two exceptions, both of which happen only because you chose to approach them: Career Support shows your name so an advisor knows who to contact, and if you RSVP to one of their events your name appears on that event's attendee list, because nobody can run a room from an anonymous count.
- Employers — anonymous totals only, and only for groups of at least 10 students, rounded to the nearest 5: how many students at each university match a job area or search for it, and how many opened, or said they're going to, something the employer submitted. Anything covering fewer than 10 students is not shown at all. Employers never see your name, your resume, what you searched for, or an event's attendee list.
- Service providers we rely on to run Gradaroo, including our hosting and database provider and the AI provider whose model reads resume text.
How long we keep it
We keep resume data while it remains useful for testing and improving the system — for an account, that means while the account is active; for a signed-out conversion, until you ask us to delete it. If you delete something in the app — a Career Support attachment, for example — it is removed from the live service.
Deleting your data
Email contact@gradaroo.com and ask us to delete your resume. We remove the stored file, the record of it, the text and structured result read from it, and any job-area matches derived from it — not just the entry you can see on screen. A real person handles it.
If you have an account, email from your account address and that is all we need. You can see what is currently held for you under Your resume data in Account Settings.
If you converted a resume without signing in, there is no account for us to match you to, so tell us enough to find the right file — the name and email address that appear on the resume, and roughly when you converted it. We will confirm once it is gone.
Deletion will not affect documents you have already downloaded, and you can keep using Gradaroo afterwards. To delete your whole account, email the same address from your account address.
Choosing what to upload
A resume is personal. If there is something on yours you would rather we did not hold — a home address, a date of birth, an ID number — remove it before uploading. Gradaroo strips date of birth, age, marital status and similar details from the resume it produces anyway, because they don't belong on an Australian resume.
This page describes how the system actually behaves. It is not a complete legal privacy policy: it does not state a lawful basis for processing, guarantee statutory access or correction rights, specify a fixed retention period, or list where data is stored geographically. Those need confirming with someone qualified before they are published as commitments — particularly because resumes can contain sensitive personal information.
Questions
Email contact@gradaroo.com. A real person reads it.